Privacy Policy Of Staywrong
Welcome to STAY WRONG (referred to as “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://staywrong.com or make a purchase from us.
By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our site or services.
1. Who We Are
Legal Name: Mukesh Kumar
Trade Name: STAY WRONG
GSTIN: 07FRMPK6979Q1ZE
Registered Address: Ward 84, New Delhi, India
Email: staywrongcare@gmail.com | info@staywrong.com
Phone: +91 9311836601
STAY WRONG is an Indian clothing and lifestyle brand selling products online through https://staywrong.com.
We operate using the WooCommerce platform and process payments via PayU Payment Gateway.
2. Information We Collect
When you interact with our website, we may collect the following types of information:
A. Personal Information
- Full name
- Email address
- Mobile number
- Shipping and billing address
- Payment details (processed securely via PayU)
- GST or company details (if applicable)
B. Automatically Collected Information
When you browse our site, we automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website or source
C. Cookies and Tracking Technologies
We use cookies to:
- Improve your shopping experience
- Remember your preferences
- Analyze traffic and usage patterns
You can choose to disable cookies in your browser settings, but some parts of our website may not function properly without them.
3. How We Use Your Information
We use the information we collect to:
- Process Orders: To confirm, ship, and track your purchases.
- Customer Support: To respond to your inquiries and requests.
- Payment Processing: Through PayU’s secure payment gateway.
- Marketing & Communication: To send offers, updates, and newsletters (only if you consent).
- Website Improvement: To enhance user experience and fix technical issues.
- Legal Compliance: To comply with applicable laws, tax obligations, or court orders.
4. Sharing of Information
We value your trust and do not sell or rent your personal information.
However, we may share limited data with trusted partners as needed:
| Partner Type | Purpose |
|---|---|
| Payment Gateway (PayU) | To securely process your payments. |
| Courier / Logistics Providers | To deliver your orders efficiently. |
| IT / Hosting Providers | To maintain and secure our website. |
| Legal Authorities | When required by law or government request. |
All partners comply with strict confidentiality and data security standards.
5. Data Retention
We retain your information for as long as necessary to:
- Fulfill your order
- Provide customer support
- Meet legal and accounting requirements
If you request deletion of your account or data, we will comply unless we must retain it for legitimate business or legal reasons.
6. Security of Your Information
We implement strong security measures to protect your data, including:
- SSL (Secure Socket Layer) encryption
- PCI-DSS compliant payment processing (via PayU)
- Restricted access to personal data
While we take every precaution, no system is completely secure. You share information with us at your own risk.
7. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Opt-out of promotional emails anytime by clicking “unsubscribe”
To exercise these rights, contact us at staywrongcare@gmail.com or info@staywrong.com.
8. Links to Other Websites
Our site may contain links to third-party websites (e.g., payment or courier tracking pages).
We are not responsible for the privacy practices or content of such websites. Please review their respective policies.
9. Children’s Privacy
We do not knowingly collect personal information from individuals under 18 years of age.
If you believe your child has provided information, please contact us, and we will take steps to delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
STAY WRONG
📍 Ward 84, New Delhi, India
📧staywrongcare@gmail.com / info@staywrong.com
📞 +91 9311836601
12. Grievance Officer (As per IT Act, 2000)
Name: Mukesh Kumar
Designation: Grievance Officer
Email: staywrongcare@gmail.com
Address: Ward 84, New Delhi, India
We will respond to all complaints within 30 working days.